Terms of Service

These terms govern your use of this website and, at a general level, the basis on which Adverra Labs ("we," "us," or "our") takes on client work. Specific engagements are governed by a separate signed statement of work or services agreement, which takes precedence over anything here in the event of a conflict.

Use of this website

You may browse this site and use the contact form or newsletter sign-up for their intended purposes. You may not use this site to submit false, misleading, or abusive content, attempt to probe or compromise its security, or scrape or republish its content without permission.

Project engagements

1. Scoping and quotes. Every project is scoped on an initial call and confirmed in a written quote or proposal before work begins. Verbal estimates given before a formal quote are non-binding.
2. Payment milestones. Most engagements are billed in milestone payments tied to specific deliverables, as set out in the relevant statement of work. Late payment may pause active work until the account is brought current.
3. Scope changes. Work outside the agreed scope is identified and quoted separately before it begins — we don't bill for scope creep retroactively without your agreement.
4. Third-party costs. Hosting, API usage, licenses, and other third-party service costs required for your project are billed separately at cost, unless otherwise agreed in writing.

Intellectual property

Once a project is paid in full, you own the source code, designs, and other deliverables we build specifically for you, except for any pre-existing tools, libraries, or internal frameworks we use across multiple client projects, which remain ours and are licensed to you for use within the delivered product.

Post-launch support

Support windows and service levels included with a project are specified in that project's statement of work. Support beyond the included window is available on a retainer basis.

Limitation of liability

We build software carefully and stand behind our work, but to the extent permitted by law, our liability for any claim arising from a project is limited to the fees paid for that specific engagement. We are not liable for indirect or consequential damages, including lost profits or data, arising from use of software we build.

Termination

Either party may terminate an active engagement with written notice as set out in the relevant statement of work. You remain responsible for fees for work completed up to the termination date.

Governing law

These terms are governed by the laws of the State of Texas, without regard to its conflict-of-law principles, unless a signed client agreement specifies otherwise.

Changes to these terms

We may update these terms from time to time. Material changes will be reflected in the "last updated" date at the top of this page. Terms for active client engagements are governed by the signed agreement in place at the time, not by later changes to this page.

Contact us

Questions about these terms can be sent to contact@adverralabs.com.